BuyEnerpac.com orders ship from Horizon Hydraulic Sales & Service in Richfield, NC.

Where we ship
We ship only within the continental United States: the 48 contiguous states and Washington, DC.

We do not ship to Alaska, Hawaii, Puerto Rico, other U.S. territories, APO/FPO/DPO military addresses, or any address outside the United States. Orders with a delivery address in these areas cannot be completed at checkout.

Processing time
In-stock items typically ship within 2-3 business days. If an item will take longer, we will contact you.

Carriers

  • Most orders ship by UPS. You can choose from available UPS services at checkout, including Ground, 3 Day Select, 2nd Day Air and Next Day Air.
  • Large or heavy items ship by LTL freight through Southeastern Freight Lines (SEFL).

Shipping costs
Shipping costs are calculated at checkout from live carrier rates, based on the weight of your order, the service you choose and your delivery address. You will see the exact shipping cost before you pay.

Tracking
You will receive tracking information by email when your order ships.

Freight deliveries
Please inspect freight shipments before signing for them. If anything is damaged, note it on the delivery receipt and call us at (704) 463-1070 so we can help with the claim.

Questions
Call (704) 463-1070 or email info@buyenerpac.com.

Horizon Hydraulic Sales & Service
37615 Pauls Crossing Road
Richfield, NC 28137